Safety is our top priority
We have introduced a range of new processes to ensure the safety of our customers and staff, a responsibility we take very seriously.
And the great news is you are in the perfect position to take advantage of the big surge in new buyers registering with us. In fact, last week we had the highest number of enquiries we’ve seen all year, 45% more than the highest daily number of enquires before lockdown*.
Physical viewings
Rest assured that we are taking the highest precautions with how we conduct physical viewings. The number of people (in addition to our estate agent) will be limited to two individuals from the same household. Where possible, children should not be present in the property and pets should be contained. We know it can be difficult but we would also ask that the 2m distancing rule is followed and, if occupants could vacate the property whilst we’re there, it would be very much appreciated. We will aim to be as swift as we can and will answer any questions either outside of the property or over the phone. If you’d like to learn more about how we now conduct physical viewings, please click here.
Virtual viewings
Virtual viewings are a great place to kick start your move, allowing you to view properties without leaving the comfort of your home. They are convenient for a potential buyer or tenant and mean the seller can open up their listing to a much wider audience.
There are three main types of online viewings and we also offer telephone valuations for those looking to sell or let.
Video trailers
These video tours give would-be buyers and renters a better sense of the property. They provide a series of clips that are a great way to get a general feel of a home and are available to view anytime on our property pages. Please note that Video Trailers do not include an agent on hand to answer questions and queries.
Online viewings
Online Viewings use the interactive Smart Viewing platform and allow our agents to talk a potential buyer or tenant through a property remotely. A viewing like this provides extra reassurance at a time when COVID19 is making it difficult for some people to physically view homes. The agent will be on hand to answer any potential questions and guide viewers from room to room. It also means sellers can sit back and have their properties viewed time and time again without coming into contact with people in their home.
360 Online Viewings
This gives potential buyers and renters a walkthrough of each room, enabling them to fully explore a property; entering and exiting rooms, and digitally walking through outdoor spaces. It even allows zooming in and out of properties to give viewers more control and a realistic experience.
In addition to our new innovative services, we’ll get your property advertised on Rightmove, Zoopla and our own website. And to make sure your property really stands out from the crowd, you can also benefit from a Premium Marketing Pack.
